Felted Wool Hooded Coat - Emerald

For all orders exceeding a value of 120USD shipping is offered for free.

Returns will be accepted for up to 14 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.

Your satisfaction and expectations are important to us. If for any reason you're not happy with your order, you can return your products within 14 days from the date you received them, provided they are in their original packaging, unused, and with tags intact.

Cosmetics and personal care products, underwear, hygienic items (like surgical masks), swimsuits, and bikinis are types of products that cannot be returned due to health and hygiene reasons. You can only return these items within 14 days from the date you received them if they are:

• Unopened with packaging and protective seals intact,
• Not tried on,
• Unused, and
• Hygienically intact.

If these conditions are not met, and the products are deemed unsuitable for return due to health and hygiene reasons, your right to withdraw will not apply, and such returns will not be accepted.

All other clothing and accessory items must be unused and undamaged due to misuse.

To initiate your return process, log into your account, navigate to the "My Orders" section, and proceed through the "Order Support Center" for the relevant order.